By: Crystal Taylor
Originally Published: November 2014

Global competition for talent is a daunting challenge faced by Human Resources organizations today. While unemployment rates are at a low, healthcare executives are requiring Human Resources (HR) Departments to be more agile and deliver more with less. In an effort to build and sustain a competitive edge, restructuring is more likely than not at the forefront.

Managing this process is an art-form requiring in-depth expertise on the impact of loss of knowledge and capacity while at that same time harnessing the next generation HR delivery model (Shared Service, Business Partner, Centers of Expertise).

...A one-size-fits-all approach does not work.

During this era, it is critical HR professionals remember the one size fits all approach does not work. Today’s HR Leaders must exhibit an ability to maximize their value to the business by driving innovation and performance, understanding workforce analytics, achieving better ROI’s, and implementing leaner processes.

It is important to follow industry trends, and have a strategy around workplace mobile apps, social media & blogging, the emergence of private insurance exchanges, outsourcing HR, managing millennials, and employee perception of work life balance.


It is essential to leverage organizational diversity; as a business strategy

Finally, it is truly essential to leverage organizational diversity; diversity as a business strategy; diversity goes further than the conception of a diverse workforce, it entails bringing a diversity of thought to issues such as budget & fiscal management, risk management & liability, internal controls, resource planning, etc.

In the face of an improved economy, the HR landscape continues to change. Remember that the road map to success is not easy; by delaying taking action, you often adversely affect outcomes.

Crystal Taylor is a Talent Acquisition Executive with Centers Plan for Healthy Living. She was previously the Vice-President of Talent Acquisition of Managed Care at HealthSearch Group. With a customer-focused approach, communication, and business acumen, she identifies, attracts, and attains top talent.